3. THEORETICAL FRAMEWORK
3.4. Institutional theory
3.4.3. Institutional isomorphism
DiMaggio and Powell (1983) try to understand what makes institutions and organizations so alike. They use the terms coercive, normative and mimetic to explain the forces that are making organization less diverse, and producing organizations with similar organizational structures. They view bureaucratization as a force that make organizations homogenised.
They also argue for greater isomorphism in fields that are well established: “Once a field
becomes well established, however, there is an inexorable push toward homogenization”
(DiMaggio and Powell 1983:147). As the oil industry in Norway gone from a new form of industry in the country to one of the biggest and most influential, it would be interesting to see if this transformation has had an influence on the diversity of organizations within the industry. Coercive isomorphism is linked to the environment around the organizational field.
The mimetic and norm forces work within a field and are a driving force when it comes to the diffusion of structures and roles. Actors that are under outside coercive forces such as evaluation and regulation usually react defensibly and this contributes to the isomorphism of an organizational field. (Frumkin and Galaskiewicz, 2004) DiMaggio and Powell suggest that when leaders, managers and employees of organizations implement and follow institutional rules the organization develop more similarities with one another. They
recognized two kinds of isomorphism: competitive and institutional. Regarding institutional isomorphism they suggest that there are three kinds of forces that play a vital part: coercive, mimetic and normative.
Coercive
The term coercive can be understood as an external force that is applied to gain a result.
This could come as a result of both formal and informal pressure influenced on organizations by other organizations or institutions. The coercive pressure often comes from institutions that they are dependent upon in certain ways. Cultural expectation within a society where organizations operate may also function as a coercive force. It can be felt in different ways – persuasion, force, laws, regulations etc. The government is often seen as a key actor when it comes to coerciveness. DiMaggio and Powell (1983; 150) argue that organizations adopt:
“standard operating procedures and legitimated rules and structures.”
Normative
The word normative comes from the Latin word normati, which means “from a standard”. A normative pressure can be seen as professionalization of the industry. DiMaggio and Powell (1983; 152) interpret it as: “The collective struggle of members of an occupation to define the conditions and methods of their work, to control ‘the production of producers’”. In the oil business the demand for formal education and knowledge is high. This could make the oil industry highly susceptible this kind of force, which leads to isomorphism among
organizations in the field, since the different professions are susceptible for the same kind of
forces as organizations are. As a result professions such as accountants and engineers can resemble their counterparts in other organizations, even more than other persons or groups in their own organization. An important aspect causing these effects is the filtering of
personnel on the basis of their education level and background. DiMaggio and Powell claim that especially industries that are technology driven has this phenomenon, as they often require personnel who has a high degree of formal education. People with the same form of education background often create professional networks, which extend beyond their own organization. They are also often linked with a common professional language and culture.
This can lead to the creation of groups within an organization consisting of personnel with the same background and education. As companies in the oil industry often consist of similar professions by necessity it is plausible that this leads to a lesser degree of diversity of
organizations in the field.
Mimetic
Mimetic has its origin from the Greek word mimēma ‘that which is imitated’. The power of uncertainty is a strong incentive and force that encourages imitations in organizations. In markets where there are high levels of uncertainty, in terms of technology and unclear goals, the organizations seems to mimic themselves to other, often successful organizations
(DiMaggio and Powell, 1983). The economical aspect causes the reason for the mimic; when an ambiguous problem with an unclear solution accurse, a smaller fiscal expense is demand to find a solution. (Cyert and March, 1963). It is a mimetic process when an element of a culture or system of behaviour is passed from one individual or organizations to others by monogenic means. DiMaggio and Powell (1983) use the term modelling for the adaption and imitation of other organizations when it is used to diffuse uncertainty. Employees that have worked for the other firms, the rental of similar or same consultants, or even industry associations, could e sources of imitations. A good way to observe mimetic processes in a market is by analyzing the market leader with other companies in the same competing market. Often this is the case for firms that look upon their main competitor as a stronger, better and more successful organization.
Institutional isomorphism and public sector organizations
The public sector has been considered one of the key forces driving the institutionalization of companies and NGOs. But the public organizations themselves have been studied to a
lesser degree when it comes to isomorphism and institutionalization. The tendencies in organizational research have been to consider the actors in the public sector as a catalyst and an initiator of the institutionalization process in other organizations by their regulation control, licensing, inspections etc. (Frumkin and Galaskiewicz, 2004).
Certain organizational practices generate myths that are transferred through relational networks since they are conceived as rationally effective. But a lot of myths gain legitimacy based on legal mandates (Meyer and Rowan, 1977).
Frumkin and Galaskiewicz (2004) studied how public organizations was affected by the institutional forces, based upon data from the National Organizations study. They found that the institutional forces do not influence organization in the same way. The governmental organizations were more susceptible for institutional pressures than for-‐profit organizations.
They found that normative and coercive forces transformed government organizations from traditional bureaucratises structures to more like pro-‐profit organizations. The mimetic force, on the other hand, on government organizations moved them towards more traditional bureaucratese. “ One way to understand these findings is that when public managers are subject to external oversight or when they are embedded in professional networks, they are liberated to some extent from the internal pressures they face on a daily basis to bureaucratize. (…) We therefore believe that one possible interpretation of these results is that the presence of external influences on public sector organizations may rival internal controls within the agencies and open the door for more liberating structural transformations” (Frumkin and Galaskiewicz, 2004: 303)