RETAIL PAYMENT SERVICES – 2017
NORGES BANK
PAPERS 2/2018
Chart 1 Use of payment instruments. In millions of payments. 2001–2017
0 500 1 000 1 500 2 000 2 500
0 500 1 000 1 500 2 000 2 500
2001 2003 2005 2007 2009 2011 2013 2015 2017
Giros
Payment cards
Chart 2 Use of payment instruments. In billions of NOK.
2001–2017
0 200 400 600 800 1 000 1 200 1 400 1 600 1 800 2 000
0 2 000 4 000 6 000 8 000 10 000 12 000 14 000 16 000 18 000 20 000
2001 2003 2005 2007 2009 2011 2013 2015 2017
Giros (left-hand scale)
Payment cards (right-hand scale)
Chart 3 Giro payments by retail customers. In millions of payments. 2001–2017
0 50 100 150 200 250 300
0 50 100 150 200 250 300
2001 2003 2005 2007 2009 2011 2013 2015 2017
Online banking Direct debit Mobile banking Postal giro Telegiro
Chart 4 Card transactions per inhabitant per year and value per card transaction in NOK. 2001–2017
0 100 200 300 400 500 600 700 800
0 100 200 300 400 500 600 700 800
2001 2003 2005 2007 2009 2011 2013 2015 2017
Number of card transactions per inhabitant per year Value per card transaction in NOK
Chart 5 Use of Norwegian payment cards by issuer and function. In millions of transactions. 2001–2017
0 500 1 000 1 500 2 000 2 500
0 500 1 000 1 500 2 000 2 500
2001 2003 2005 2007 2009 2011 2013 2015 2017
Domestic credit cards
Billing functions (cards issued by international card companies) Credit cards issued by international card companies
Debit cards issued by international card companies BankAxept (debit)
Chart 6 Use of Norwegian payment cards by issuer and function. In billions of NOK. 2001–2017
0 100 200 300 400 500 600 700 800 900 1 000
0 100 200 300 400 500 600 700 800 900 1 000
2001 2003 2005 2007 2009 2011 2013 2015 2017
Domestic credit cards
Billing functions (cards issued by international card companies) Credit cards issued by international card companies
Debit cards issued by international card companies BankAxept (debit)
Chart 7 Internet payments with Norwegian payment cards.
2007–2017
0 50 100 150 200 250
0 50 100 150 200 250
2007 2009 2011 2013 2015 2017 2007 2009 2011 2013 2015 2017 Abroad In Norway
Value in billions of NOK In millions of
payments
Chart 8 Internet payments with Norwegian payment cards.
Percentage of total card payments. 2007–2017
0 2 4 6 8 10 12 14
0 2 4 6 8 10 12 14
2007 2008 2009 2010 2011 2012 2013 2014 2015 2016 2017 Percentage of payments
Percentage of value
Chart 9 Use of Norwegian payment cards abroad. 2001–2017
0 50 100 150 200 250 300 350
0 50 100 150 200 250 300 350
2001 2005 2009 2013 2017
Cash withdrawals. In millions of transactions
Payments. In millions of transactions
0 20 40 60 80 100 120 140 160
0 20 40 60 80 100 120 140 160
2001 2005 2009 2013 2017
Cash withdrawals. Value in billions of NOK
Payments. Value in billions of NOK
Chart 10 Number of card payments per inhabitant per year in selected countries. 2016
0 50 100 150 200 250 300 350 400 450 500
Greece Italy Germany Spain Poland Switzerland France Netherlands UK Canada Finland Sweden US Denmark Norway Iceland
Chart 11 Cash withdrawals from ATMs and POS terminals.
2001–2017
0 25 50 75 100 125 150
0 25 50 75 100 125 150
2001 2003 2005 2007 2009 2011 2013 2015 2017
ATMs. In millions of transactions POS terminals. In millions of transactions ATMs. Value in billions of NOK POS terminals. Value in billions of NOK
Chart 12 Number of POS terminals and ATMs. 2001–2017
0 500 1 000 1 500 2 000 2 500
0 20 000 40 000 60 000 80 000 100 000 120 000 140 000 160 000 180 000 200 000
2001 2003 2005 2007 2009 2011 2013 2015 2017
POS terminals (left-hand scale) ATMs (right-hand scale)
Chart 13 Use of POS terminals and ATMs per year.
2001–2017
0
10 000 20 000 30 000 40 000 50 000 60 000
0 2 000 4 000 6 000 8 000 10 000 12 000
2001 2003 2005 2007 2009 2011 2013 2015 2017
Payments per POS terminal (left-hand scale) Withdrawals per ATM (right-hand scale)
Chart 14 Cash in circulation among the general public.
In billions of NOK. January 2008 – December 2017
30 35 40 45 50
30 35 40 45 50
2008 2009 2010 2011 2012 2013 2014 2015 2016 2017
Chart 15 Value of cash in circulation as a share of means of payments (M1), household consumption and mainland GDP.
Percent. 2001–2017
Sources: Statistics Norway and Norges Bank
0 2 4 6 8 10 12 14
0 2 4 6 8 10 12 14
2001 2003 2005 2007 2009 2011 2013 2015 2017
As a share of M1*
As a share of
household consumption
As a share of mainland GDP
Chart 16 Cash as a share of means of payments in selected countries. Percent. 2016 and 2017 (Nordic countries)
Sources: BIS, Central Bank of Iceland, Danmarks Nationalbank, ECB, Statistics Norway,
0 5 10 15 20 25 30 35 40 45 50
Sweden Norway UK Denmark Canada Iceland Switzerland Euro area Japan US
2016 2017
Chart 17 Number of cash payments as a percentage of the total number of payments. 2017–2018
11% 11%
15%
0%
5%
10%
15%
20%
25%
Total At points of sale Person-to-person
Chart 18 Value of cash payments as a percentage of total value. 2017–2018
6% 5%
8%
0%
5%
10%
15%
20%
25%
Total At points of sale Person-to-person
Chart 19 Payment methods in different payment situations.
2017–2018
11% 15%
86%
2%
58%
22%
1% 4%
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
100%
At points of sale Person-to-person
Other
Online/mobile banking Mobile phone
Payment card Cash
Chart 20 Banks’ income from payment services and net interest and commission. In billions of NOK. 2006–2017
0 10 20 30 40 50 60 70 80 90 100
0 1 2 3 4 5 6 7 8 9 10
2006 2008 2010 2012 2014 2016
Other
Standing orders Cards
Giros (electronic) Giros (paper) Cheques
Net interest and commission income (right-hand scale)
