RETAIL PAYMENT SERVICES – 2019 NORGES BANK
PAPERS 1/2020
Chart 1 Use of payment instruments. In millions of payments. 2001–2019
0 500 1000 1500 2000 2500 3000
0 500 1000 1500 2000 2500 3000
2001 2003 2005 2007 2009 2011 2013 2015 2017 2019
Giros
Payment cards
Chart 2 Use of payment instruments. In billions of NOK.
2001–2019
0 500 1000 1500 2000 2500 3000
0 5 000 10 000 15 000 20 000 25 000 30 000
2001 2003 2005 2007 2009 2011 2013 2015 2017 2019
Giros (left-hand scale) Payment cards (right-hand scale)
Chart 3 Giro payments by retail customers. In millions of payments. 2001–2019
0 50 100 150 200 250 300
0 50 100 150 200 250 300
2001 2003 2005 2007 2009 2011 2013 2015 2017 2019
Online and mobile banking Direct debit
Instant payments Postal giro
Telegiro
Chart 4 Card transactions per inhabitant per year and value per card transaction in NOK. 2001–2019
0 100 200 300 400 500 600 700 800
0 100 200 300 400 500 600 700 800
2001 2003 2005 2007 2009 2011 2013 2015 2017 2019
Number of card transactions per inhabitant per year Value per card transaction in NOK
Chart 5 Use of Norwegian payment cards by issuer and function. In millions of transactions. 2001–2019
0 500 1000 1500 2000 2500 3000
0 500 1000 1500 2000 2500 3000
2001 2003 2005 2007 2009 2011 2013 2015 2017 2019
Domestic credit cards
Billing functions (cards issued by international card companies) Credit cards issued by international card companies
Debit cards issued by international card companies BankAxept (debit)
Chart 6 Use of Norwegian payment cards by issuer and function. In billions of NOK. 2001–2019
0 200 400 600 800 1000 1200
0 200 400 600 800 1000 1200
2001 2003 2005 2007 2009 2011 2013 2015 2017 2019
Domestic credit cards
Billing functions (cards issued by international card companies) Credit cards issued by international card companies
Debit cards issued by international card companies BankAxept (debit)
Chart 7 Internet payments with Norwegian payment cards.
2007–2019
0 50 100 150 200 250 300 350 400
0 50 100 150 200 250 300 350 400
2007 2009 2011 2013 2015 2017 2019 2007 2009 2011 2013 2015 2017 2019 Abroad
In Norway
Value in billions of NOK In millions of
payments
Chart 8 Internet payments with Norwegian payment cards.
Percentage of total card payments. 2007–2019
0 2 4 6 8 10 12 14 16 18 20
0 2 4 6 8 10 12 14 16 18 20
2007 2008 2009 2010 2011 2012 2013 2014 2015 2016 2017 2018 2019 Percentage of payments Percentage of value
Chart 9 Use of Norwegian payment cards abroad. 2001–2019
0 50 100 150 200 250 300 350
0 50 100 150 200 250 300 350
2001 2004 2007 2010 2013 2016 2019 Cash withdrawals. In millions
of transactions
Payments. In millions of transactions
0 50 100 150 200 250 300 350
0 50 100 150 200 250 300 350
2001 2004 2007 2010 2013 2016 2019 Cash withdrawals. Value in
billions of NOK
Payments. Value in billions of NOK
Chart 10 Number of card payments per inhabitant per year in selected countries. 2018
0 100 200 300 400 500 600 700 800
Italy Greece Germany Spain France Netherlands Canada Finland UK Sweden Denmark US South Korea Iceland Norway Singapore
Chart 11 Cash withdrawals from ATMs and POS terminals.
2001–2019
0 25 50 75 100 125 150
0 25 50 75 100 125 150
2001 2003 2005 2007 2009 2011 2013 2015 2017 2019
ATMs. In millions of transactions POS terminals. In millions of transactions ATMs. Value in billions of NOK POS terminals. Value in billions of NOK
Chart 12 Number of POS terminals and ATMs. 2001–2019
0 500 1000 1500 2000 2500
0 20 000 40 000 60 000 80 000 100 000 120 000 140 000 160 000 180 000 200 000
2001 2003 2005 2007 2009 2011 2013 2015 2017 2019
POS terminals (left-hand scale) ATMs (right-hand scale)
Chart 13 Use of POS terminals and ATMs per year.
2001–2019
0
10 000 20 000 30 000 40 000 50 000 60 000
0 10 000 20 000 30 000 40 000 50 000 60 000
2001 2003 2005 2007 2009 2011 2013 2015 2017 2019
Payments per POS terminal Withdrawals per ATM
Chart 14 Cash in circulation among the general public.
In billions of NOK. January 2008 – December 2019
20 25 30 35 40 45 50
20 25 30 35 40 45 50
2008 2009 2010 2011 2012 2013 2014 2015 2016 2017 2018 2019
Chart 15 Cash in circulation as a share of means of payments (M1), household consumption and mainland GDP. Percent. 2001–2019
Sources: Statistics Norway and Norges Bank
0 2 4 6 8 10 12 14
0 2 4 6 8 10 12 14
2001 2003 2005 2007 2009 2011 2013 2015 2017 2019
As a share of M1*
As a share of household consumption
As a share of mainland GDP
Chart 16 Cash in circulation as a share of means of payments in selected countries. Percent. 2017, 2018 and 2019 (Nordic countries)
Sources: BIS, Central Bank of Iceland, Danmarks Nationalbank, ECB, Statistics Norway,
0 5 10 15 20 25 30 35 40 45 50
Norway Sweden UK Denmark Canada Iceland Switzerland Euro area China Japan US
2017 2018 2019
Chart 17 Number of cash payments as a percentage of the total number of payments
12% 11%
15%
10% 9%
12%
12% 11%
19%
9% 9% 9% 9% 9% 8%
7% 7% 8%
3% 3% 3%
0%
5%
10%
15%
20%
25%
30%
35%
40%
Total At points of sale (POS) Person-to-person (P2P)
Spring 2017 Autumn 2017 Spring 2018 Autumn 2018 Spring 2019 Autumn 2019 Spring 2020
Chart 18 Value of cash payments as a percentage of total value of payments
4% 3%
7%
5% 5% 4%
9% 8%
13%
3% 3% 3%
8%
6%
11%
7%
3%
35%
3% 4%
1%
0%
5%
10%
15%
20%
25%
30%
35%
40%
Total At points of sale (POS) Person-to-person (P2P)
Spring 2017 Autumn 2017 Spring 2018 Autumn 2018 Spring 2019 Autumn 2019 Spring 2020
Chart 19 Payment methods in different payment situations.
Autumn 2019 and spring 2019
7% 3% 8% 3%
86% 88%
5% 8%
73% 79%
17% 16%
1% 2% 2% 3%
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
100%
Autumn 2019 Spring 2020 Autumn 2019 Spring 2020
Other
Online/mobile banking
Mobile phone Payment card Cash
At points of sale (POS) Person-to-person (P2P)
Chart 20 Banks’ income from payment services and net interest and commission. In billions of NOK. 2005–2019
0 20 40 60 80 100 120
0 2 4 6 8 10 12
2005 2007 2009 2011 2013 2015 2017 2019
Other
Giros
Payment cards
Net interest and commision income (right-hand scale)
