Bjørn Andersen og Eivor B. Nebben
Flyteknisk vedlikeholdskompetanse i et deregulert luftfartsmarked
Kompetanseforvaltning i SAS, Braathens, Widerøe,
Norwegian Air Shuttle og Helikopterservice
Bjørn Andersen og Eivor B. Nebben
Flyteknisk vedlikeholdskompetanse i et deregulert luftfartsmarked
Kompetanseforvaltning i SAS, Braathens, Widerøe, Norwegian Air Shuttle og Helikopterservice
Fafo-rapport 444
© Fafo 2004 ISBN 82-7422-442-6 ISSN 0801-6143
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