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Appendix

a.1 introduction

Over the years, a large number of publications on human reliability, error, and human factors in engineering maintenance have appeared in the form of journal articles, conference proceedings articles, technical reports, and so on. This appendix presents an extensive list of selective publications related, directly or indirectly, to human reliability, error, and human factors in engineering maintenance.

The period covered by the listing is from 1929 to 2007. The main objective of this listing is to provide readers with sources for obtaining additional information on human reliability, error, and human factors in engineering maintenance.

a.2 PuBlications

1. Adams, S.K., Sabri, Z.A., Husseiny, A.A., Maintenance and Testing Errors in Nuclear Power Plants: A Preliminary Assessment, Proceedings of the Human Factors 24th Annual Meeting, 1980, 280–284.

2. Agnihotri, R.K., Singhal, G., Khandelwal, S.K., Stochastic Analysis of a Two-Unit Redundant System with Two Types of Failure, Microelectronics and Reliability, Vol.

32, No. 7, 1992, pp. 901–904.

3. Allen, J.O. Rankin, W.L., Use of the Maintenance Error Decision Aid (MEDA) to Enhance Safety and Reliability and Reduce Costs in the Commercial Aviation Industry, Proceedings of the Tenth Federal Aviation Administration Meeting on Human Factors Issues in Aircraft Maintenance and Inspection: Maintenance Performance Enhancement and Technician Resource Management, 1996, pp. 79–87.

4. Allen, J.P., Marx, D.M., Maintenance Error Decision Aid Project, Proceedings of the Eighth Federal Aviation Administration Meeting on Human Factors Issues in Aircraft Maintenance and Inspection: Trends and Advances in Aviation Maintenance Operations, 1994, pp. 101–116.

5. Allen, J.P., Rankin, W.L., Summary of the Use and Impact of the Maintenance Error Decision Aid (MEDA) on the Commercial Aviation Industry, Proceedings of the International Air Safety Seminar, 1995, pp. 359–369.

6. Amalberti, R., Wioland, L., Human Error in Aviation, Proceedings of the International Aviation Safety Conference on Aviation Safety: Human Factors, System Engineering, Flight Operations, Economics, and Strategies Management. 1997, pp. 91–108.

7. Anderson, D.E., Malone, T.B., Baker, C.C., Recapitalizing the Navy through Optimized Manning and Improved Reliability, Naval Engineers Journal, November 1998, pp.

61–72.

8. Bacchi, M., Cacciabue, C., O’Connor, S., Reactive and Proactive Methods for Human Factors Studies in Aviation Maintenance, Proceedings of the Ninth International Symposium on Aviation Psychology, 1997, pp. 991–996.

9. Balkey, J.P., Human Factors Engineering in Risk-Based Inspections, Safety Engineering and Risk Analysis, Vol. 6, 1996, pp. 97–106.

10. Banker, R.D., Datar, S.M., Kemerer, C.F., Software Errors and Software Maintenance Management, Information Technology and Management, Vol. 3, No. 1–2, 2002, 25–41.

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11. Benham, H., Spreadsheet Structure and Maintenance Errors, Proceedings of the Information Resources Management Association International Conference, 1993, pp. 262–267.

12. Blackmon, R.B., Gramopadhye, A.K., Using the Aircraft Inspector’s Training System to Improve the Quality of Aircraft Inspection, Proceedings of the 5th Industrial Engineering Research Conference, 1996, pp. 447–452.

13. Blenkinsop, G., Only Human, Quality World, Vol. 29, No. 12, 2003, pp. 24–29.

14. Bos, T., Hoekstra, R., Reduction of Error Potential in Aircraft Maintenance, Available from the Human Factors Department, National Aerospace Laboratory NLR, P.O. Box 90502, 1006 BM Amsterdam, The Netherlands.

15. Bowen, J.B., Software Maintenance: An Error-Prone Activity, Proceedings of the IEEE Software Maintenance Workshop, 1984, pp. 102–105.

16. Brackenbury, K.F., The Human Factor in Maintenance, Motor Transport, Vol. 48, No.

1243–1245, Jan. 1929, pp. 5–6, 53–54, and 81–82.

17. Bradley, E.A., Case Studies in Disaster—A Coded Approach, International Journal of Pressure Vessels & Piping, Vol. 61, No. 2–3, 1995, pp. 177–197.

18. Braithwaite, G.R., A Safe Culture or Safety Culture, Proceedings of the Ninth International Symposium on Aviation Psychology, 1997, pp. 1029–1031.

19. Carr, M.J., Christer, A.H., Incorporating the Potential for Human Error in Maintenance Models, Journal of the Operational Research Society, Vol. 54, No. 12, 2003, pp. 1249–1253.

20. Cavalier, M.P., Knapp, G.M., Reducing Preventive Maintenance Cost Error Caused by Uncertainty, Journal of Quality in Maintenance Engineering, Vol. 2, No. 3, 1996, pp. 21–36.

21. Celeux, G., Corset, F., Garnero, M.A., Breuils, C., Accounting for Inspection Errors and Change in Maintenance Behaviour, IMA Journal of Management Mathematics, Vol. 13, No. 1, 2002, pp. 51–59.

22. Chandler, T.N., Reducing Federal Aviation Regulation (FAR) Errors through STAR, Proceedings of the 11th FAA/AAM Meeting on Human Factors in Aviation Maintenance and Inspection, 1997, pp. 108–118.

23. Cheng-Yi, L., Optimization of Maintenance, Production and Inspection Strategies While Considering Preventive Maintenance Error, Journal of Information and Optimization Sciences, Vol. 25, No. 3, 2004, pp. 543–555.

24. Chervak, S.G., Drury, C.G., Human Factors Audit Program for Maintenance, in Human Factors in Aviation Maintenance–Phase V: Progress Report, Office of Aviation Medicine, Federal Aviation Administration, Washington, D.C., 1995, pp. 93–126.

25. Chien-Kuo, S., Cheng-Yi, L., Optimizing an Integrated Production and Quality Strategy Considering Inspection and Preventive Maintenance Errors, Journal of Information and Optimization Sciences, Vol. 27, No. 3, 2006, pp. 577–593.

26. Christensen, J.M., Human Factors in Maintenance, Proceedings of the Conference on Pressure Vessel Piping Technology, 1985, pp. 721–731.

27. Chung, W.K., Reliability Analysis of a Repairable Parallel System with Standby Involving Human Error and Common-Cause Failure, Microelectronics and Reliability, Vol. 27, No. 2, 1987, pp. 269–271.

28. Ciavarelli, A.J., Organizational Factors in Aviation Accidents, Proceedings of the Ninth International Symposium on Aviation Psychology, April 27–May 1, 1997, pp. 310–316.

29. Cunningham, B.G., Maintenance Human Factors at Northwest Airlines, Proceedings of the 10th Federal Aviation Administration, Meeting on Human Factors Issues in Aircraft Maintenance and Inspection: Maintenance Performance Enhancement and Technician Resource Management, 1996, pp. 43–53.

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30. Danahar, J.W., Maintenance and Inspection Issues in Aircraft Accidents/Incidents, Proceedings of the Meeting on Human Factors Issues in Aircraft Maintenance and Inspection, 1989, pp. A9–A11.

31. Daniels, R.W., The Formula for Improved Plant Maintainability Must Include Human Factors, Proceedings of the IEEE 3rd Conference on Human Factors and Power Plants, 1985, pp. 242–244.

32. Darwish, M.A., Ben-Daya, M., Effect of Inspection Errors and Preventive Maintenance on a Two-Stage Production Inventory System, International Journal of Production Economics, Vol. 107, No. 1, 2007, pp. 301–303.

33. Desormiere, D., Impact of New Generation Aircraft on the Maintenance Environment and Work Procedures, Proceedings of the 5th Federal Aviation Administration Meeting on Human Factors Issues in Aircraft Maintenance and Inspection: The Work Environment in Aviation Maintenance, 1992, pp. 124–134.

34. Dhillon, B.S., Human Reliability: With Human Factors, Pergamon Press, New York, 1986.

35. Dhillon, B.S., Modeling Human Errors in Repairable Systems, Proceedings of the Annual Reliability and Maintainability Symposium, 1989, pp. 418–424.

36. Dhillon, B.S., Engineering Maintenance: A Modern Approach, CRC Press, Boca Raton, Florida, 2002.

37. Dhillon, B.S., Liu, Y., Human Error in Maintenance: A Review, Journal of Quality in Maintenance Engineering, Vol. 12, No. 1, 2006, pp. 21–36.

38. Dhillon, B.S., Rayapati, S.N., Human Error and Common-Cause Failure Modelling of Standby Systems, Maintenance Management International, Vol. 7, No. 2, 1988, pp. 93–110.

39. Dhillon, B.S., Rayapati, S.N., Human Error Modelling of Parallel and Standby Redundant Systems, International Journal of Systems Science, Vol. 19, No. 4, 1988, pp. 589–611.

40. Dhillon, B.S., Yang, N., Probabilistic Analysis of a Maintainable System with Human Error, Journal of Quality in Maintenance Engineering, Vol. 1, No. 2, 1995, pp.

50–59.

41. Dhillon, B.S., Yang, N.F., Human Error Analysis of a Standby Redundant System with Arbitrarily Distributed Repair Times, Microelectronics and Reliability, Vol. 33, No. 3, 1993, pp. 431–444.

42. Dhillon, B.S., Yang, N.F., Probabilistic Analysis of a Maintainable System with Human Error, Journal of Quality in Maintenance Engineering, Vol. 1, No. 2, 1995, pp. 50–59.

43. Doll, R., Maintenance and Inspection Issues in Air Carrier Operations, In Human Factors Issues in Aircraft Maintenance and Inspection, Report No. DOT/FAA/AAM- 89/9, Office of the Aviation Medicine, Federal Aviation Administration, Washington, D.C., 1989, pp. A33–36.

44. Dorn, M.D., Effects of Maintenance Human Factors in Maintenance-Related Aircraft Accidents, Transportation Research Record, No. 1517, 1996, pp. 17–28.

45. Drury, C.G., Errors in Aviation Maintenance: Taxonomy and Control, Proceedings of the 35th Annual Meeting of the Human Factors Society, 1991, pp. 42–46.

46. Drury, C.G., Murthy, M.R., Wenner, C.L., A Proactive Error Reduction System, Proceedings of the 11th Federal Aviation Administration Meeting on Human Factors Issues in Aircraft Maintenance and Inspection: Human Error in Aviation Maintenance, 1997, pp. 91–103.

47. Drury, C.G., Rangel, J., Reducing Automation–Related Errors in Maintenance and Inspection, In Human Factors in Aviation Maintenance–Phase VI: Progress Report, Vol. II, Office of Aviation Medicine, Federal Aviation Administration, Washington, D.C., 1996, pp. 281–306.

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48. Drury, C.G., Shepherd, W.T., Johnson, W.B., Error Reduction in Aviation Maintenance, Proceedings of the 13th Triennial Congress of the International Ergonomics Association, 1997, pp. 31–33.

49. Drury, C.G., Spencer, F.W., Measuring Human Reliability in Aircraft Inspection, Proceedings of the 13th Triennial Congress of the International Ergonomics Association, 1997, pp, 34–36.

50. Drury, C.G., Wenner, C.L., Murthy, M., A Proactive Error Reduction System, Proceedings of the 11th FAA/AAM Meeting on Human Factors in Aviation Maintenance and Inspection, 1997, pp. 93–106.

51 Drury, C.G., Wenner, C.L., Murthy, M., A Proactive Error Reporting System, In Human Factors in Aviation Maintenance – Phase VII: Progress Report, Office of Aviation Medicine, Federal Aviation Administration, Washington, D.C., 1997, pp. 173–184.

52. Dunn, S., Managing Human Error in Maintenance, Available from Assetivity Pty Ltd., P.O. Box 1315, Booragoon, WA 6154, U.S.A.

53. Duphily, R.J., Human Factors Considerations during Operations and Maintenance, Proceedings of the IEEE Global Telecommunications Conference and Exhibition, 1989, pp. 792–794.

54. DuPont, G., The Dirty Dozen Errors in Maintenance, Proceedings of the 11th FAA/

AAM Meeting on Human Factors in Aviation Maintenance and Inspection, 1997, pp. 49–52.

55. Eiff, G.M., Lopp, D., Abdul, Z., Lapacek, M., Ropp, T., Practical Considerations of Maintenance Human Factors for Line Operations, Proceedings of the 11th FAA/

AAM Meeting on Human Factors in Aviation Maintenance and Inspection, 1997, pp. 125–139.

56. Emling, J.W., Human Factors in Transmission Maintenance, Bell Laboratories Record, Vol. 40, No. 4, 1962, pp. 130–136.

57. Endsley, M.R., Robertson, M.M., Team Situation Awareness in Aviation Maintenance, Proceedings of the 10th Federal Aviation Administration Meeting on Human Factors Issues in Aircraft Maintenance and Inspection: Maintenance Performance Enhancement and Technician Resource Management, 1996, pp. 95–101.

58. Endsley, M.R., Robertson, M.M., Situation Awareness in Aircraft Maintenance Teams, International Journal of Industrial Ergonomics, Vol. 26, 2000, pp. 301–325.

59. Eves, D.C.T., Deadly Maintenance: A Study of Fatal Accidents at Work, Her Majesty’s Stationery Office (HMSO), London, UK, 1985.

60. Fitzpatrik, J., Wright, M., Qantas Engineering and Maintenance Human Factors: The Human Error and Accident Reduction (HEAR) Programme, Proceedings of the 11th FAA/AAM Meeting on Human Factors in Aviation Maintenance and Inspection, 1997, pp. 25–34.

61. Ford, T., Three Aspects of Aerospace Safety: Human Factors in Airline Maintenance, Aircraft Engineering and Aerospace Technology, Vol. 69, No. 3, 1997, pp. 262–264.

62. Fotos, C.P., Continental Applies CRM Concepts to Technical, Maintenance Corps, Aviation Week and Space Technology, August 26, 1991, pp. 32–35.

63. Gertman, D.I., Conversion of a Mainframe Simulation for Maintenance Performance to a PC Environment, Reliability Engineering & System Safety, Vol. 38, No. 3, 1992, pp. 211–217.

64. Goglia, J., Maintenance Training: A Review from the Floor, Proceedings of the 3rd Federal Aviation Administration Meeting on Human Factors Issues in Aircraft Maintenance and Inspection: Training Issues, 1990, pp. 79–82.

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65. Graeber, R.C., Marx, D.A., Reducing Human Error in Aircraft Maintenance Operations, Proceeding of the 46th Annual International Air Safety Seminar &

International Federation of Airworthiness 23rd International Conference, November 8–11, 1993, pp. 147–157.

66. Graham, D.B., Kuenzi, J.K., Error Control Systems at Northwest Airlines, Proceedings of the 11th FAA/AAM Meeting on Human Factors in Aviation Maintenance and Inspection, 1997, pp. 35–41.

67. Gramopadhye, A.K., Drury, C.G., Human Factors in Aviation Maintenance: How We Get to Where We Are? International Journal of Industrial Ergonomics, Vol. 26, No. 2, 2000, pp. 125–131.

68. Gramopadhye, A.K., Drury, C.G., Prabhu, P., Training for Aircraft Visual Inspection, Human Factors and Ergonomics in Manufacturing, Vol. 3, 1997, pp. 171–196.

69. Grubb, N.S., Inspection and Maintenance Issues in Commuter Air Carrier Operations, Proceedings of the Meeting on Human Factors Issues in Aircraft Maintenance and Inspection, 1989, pp. A37–A41.

70. Gupta, P.P., Sharma, R.K., Reliability Analysis of a Two State Repairable Parallel Redundant System Under Human Failure, Microelectronics and Reliability, Vol. 26, No. 2, 1986, pp. 221–224.

71. Gupta, P.P., Singhal, A., Singh, S.P., Cost Analysis of a Multi-Component Parallel Redundant Complex System with Overloading Effect and Waiting under Critical Human Error, Microelectronics and Reliability, Vol. 31, No. 5, 1991, pp. 865–868.

72. Hal, D., The Role of Human Factors Training and Error Management in the Aviation Maintenance Safety System, Proceedings of the Flight Safety Foundation Annual International Air Safety Seminar, 2005, pp. 245–249.

73. Havard, S., Why Adopt a Human Factors Program in Engineering? Proceedings of the Third Australian Aviation Psychology Symposium, 1995, pp. 394–399.

74. Hibit, R., Marx, D.A., Reducing Human Error in Aircraft Maintenance Operations with the Maintenance Error Decision Aid (MEDA), Proceedings of the Human Factors and Ergonomics Society 38th Annual Meeting, 1994, pp. 111–114.

75. Hobbs, A., Maintenance Mistakes and System Solutions, Asia Pacific Air Safety, Vol. 21, 1999, pp. 1–7.

76. Hobbs, A., Robertson, M.M., Human Factors in Aircraft Maintenance Workshop Report, Proceedings of the Third Australian Aviation Psychology Symposium, 1995, pp. 468–474.

77. Hobbs, A., Williamson, A., Human Factors in Airline Maintenance, Proceedings of the Australian Aviation Psychology Symposium, 1995, pp. 384–393.

78. Hobbs, A., Williamson, A., Skills, Rules and Knowledge in Aircraft Maintenance:

Errors in Context, Ergonomics, Vol. 45, No. 4, 2002, pp. 290–308.

79. Hobbs, A., Williamson, A., Associations between Errors and Contributing Factors in Aircraft Maintenance, Human Factors, Vol. 42, No. 2, 2003, pp. 186–201.

80. Huang, W.G., Zhang, L., Cause Analysis and Preventives for Human Error Events in Daya Bay NPP, Dongli Gongcheng/Nuclear Power Engineering, Vol. 19, No. 1, 1998, pp. 64–67, 76.

81. Isoda, H., Yasutake, J.Y., Human Factors Interventions to Reduce Human Errors and Improve Productivity in Maintenance Tasks, Proceedings of the International Conference on Design and Safety of Advanced Nuclear Power Plants, 1992, pp. 34.4/1–6.

82. Ivaturi, S., Gramopadhye, A.K., Kraus, D., Blackmon, R., Team Training to Improve the Effectiveness of Teams in the Aircraft Maintenance Environment, Proceedings of the Human Factors and Ergonomics Society 39th Annual Meeting, 1995, pp. 1355–1359.

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83. Jacob, M., Narmada, S., Varghese, T., Analysis of a Two Unit Deteriorating Standby System with Repair, Microelectronics and Reliability, Vol. 37, No. 5, 1997, pp. 857–861.

84. Jacobsson, L., Svensson, O., Psychosocial Work Strain of Maintenance Personnel during Annual Outage and Normal Operation in a Nuclear Power Plant, Proceedings of the Human Factors Society 35th Annual Meeting, Vol. 2, 1991, pp. 913–917.

85. Johnson, W.B., National Plan for Aviation Human Factors: Maintenance Research Issues, Proceedings of the Human Factors Society Annual Meeting, 1991, pp. 28–32.

86. Johnson, W.B., Human Factors in Maintenance: An Emerging System Requirement, Ground Effects, Vol. 2, 1997, pp. 6–8.

87. Johnson, W.B., Norton, J.E., Using Intelligent Simulation to Enhance Human Performance in Aircraft Maintenance, Proceedings of the International Conference on Aging Aircraft and Structural Airworthiness, 1991, pp. 305–311.

88. Johnson, W.B, Rouse, W.B., Analysis and Classification of Human Error in Troubleshooting Live Aircraft Power Plants, IEEE Transactions on Systems, Man, and Cybernetics, Vol. 12, No. 3, 1982, pp. 389–393.

89. Johnson, W.B., Shepherd, W.T., Human Factors in Aviation Maintenance: Research and Development in the USA, Proceedings of the ICAO Flight Safety and Human Factors Seminar, 1991, pp. B.192–B.228.

90. Johnson, W.B., Shepherd, W.T., The Impact of Human Factors Research on Commercial Aircraft Maintenance and Inspection, Proceedings of the Flight Safety Foundation 46th Annual International Air Safety Seminar, 1993, pp. 187–200.

91. Jones, J.A., Widjaja, T.K., Electronic Human Factors Guide for Aviation Maintenance, Proceedings of the Human Factors and Ergonomics Society Annual Meeting, 1995, pp. 71–74.

92. Joong, N.K., The Development of K-HPES: A Korean-Version Human Performance Enhancement System, Proceedings of IEEE Sixth Annual Human Factors Meeting, 1997, pp. 1/16–1/20.

93. Kania, J., Panel Presentation on Airline Maintenance Human Factors, Proceedings of the 10th FAA Meeting on Human Factors in Aircraft, FAA/AAM Human Factors in Aviation Maintenance and Inspection Research Phase Reports (1991–1999), Brussels, Belgium, 1997.

94. Kanki, B., Managing Procedural Error in Maintenance, Proceedings of the Flight Safety Foundation Annual International Air Safety Seminar, 2005, pp. 233–244.

95. Kanki, B.G., Walter, D., Reduction of Maintenance Error Through Focused Interventions, Proceedings of the 11th FAA/AAM Meeting on Human Factors in Aviation Maintenance and Inspection, 1997, pp. 120–124.

96. Kirby, M.J., Klein, R.L., Separation of Maintenance and Operator Errors from Equipment Failures, Proceedings of the Product Assurance Conference and Technical Exhibit, 1969, pp. 17–27.

97. Klein, R., The Human Factors Impact of an Export System Based Reliability Centered Maintenance Program, Proceedings of the IEEE Conference on Human Factors and Power Plants, 1992, pp. 241–245.

98. Knee, H.E., The Maintenance Personnel Performance Simulation (MAPPS) Model:

A Human Reliability Analysis Tool, Proceedings of the International Conference on Nuclear Power Plant Aging, Availability Factor and Reliability Analysis, 1985, pp. 77–80.

99. Koli, S., Chervak, S., Drury, C.G., Human Factors Audit Programs for Nonrepetitive Tasks, Human Factors and Ergonomics in Manufacturing, Vol. 8, No. 3, 1998, pp. 215–231.

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100. Komarniski, R., Maintenance Human Factors and the Organization, Proceedings of the Corporate Aviation Safety Seminar, 1999, pp. 265–267.

101. Kraus, D., Gramopadhye, A.K, Role of Computers in Team Training: The Aircraft Maintenance Environment Example, Proceedings of the 11th FAA/ AAM Meeting on Human Factors in Aviation Maintenance and Inspection, 1997, pp. 54–57.

102. Kuo-Wei, S., Shueue-Ling, H., Thu-Hua, L., Knowledge Architecture and Framework Design for Preventing Human Error in Maintenance Tasks, Expert Systems and Applications, Vol. 19, No. 3, 2000, pp. 219–228.

103. Lafaro, R.J., Maintenance Resource Management: It Can’t Be Crew Resource Management Re-packaged, Proceedings of the 11th FAA/AAM Meeting on Human Factors in Aviation Maintenance and Inspection, 1997, pp. 68–81.

104. Latorella, K.A., Drury, C.G., Human Reliability in Aircraft Inspection, In Human Factors in Aviation Maintenance Phase II: Progress Report, Report No. DOT/FAA/

AM-93/5, Office of Aviation Medicine, Federal Aviation Administration, Washington, D.C., 1993, pp. 63–144.

105. Latorella, K.A., Drury, C.G.A., Framework for Human Reliability in Aircraft Inspection, Proceedings of the 7th Federal Aviation Administration Meeting on Human Factors Issues in Aircraft Maintenance and Inspection: Science, Technology, and Management: A Program Review, 1992, pp. 71–82.

106. Latorella, K.A., Prabhu, P.V., Review of Human Error in Aviation Maintenance and Inspection, International Journal of Industrial Ergonomics, Vol. 26, No. 2, 2000, pp. 133–161.

107. Layton, C.F., Shepherd, W.T., Johnson, W.B., Human Factors and Aircraft Maintenance, Proceedings of the International Air Transport Association 22nd Technical Conference on Human Factors in Maintenance, 1993, pp. 143–154.

108. Layton, C.F, Shepherd, W.T., Johnson, W.B., Norton, J.E., Enhancing Human Reliability with Integrated Information Systems for Aviation Maintenance, Proceedings of the Annual Reliability and Maintainability Symposium, 1993, pp. 498–502.

109. Lee, J.W., Oh, I.S., Lee, H.C., Lee, Y.H., Sim, B.S., Human Factors Research in KAERI for Nuclear Power Plants, Proceedings of the IEEE Sixth Annual Human Factors Meeting, 1997, pp. 13/11–13/16.

110. Lee, S.C., Lee, E.T., Wang, Y.M., A New Scientific Accuracy Measure for Performance Evaluation of Human-Computer Diagnostic Systems, Proceedings of SPIE—The International Society for Optical Engineering Conference, Vol. 4553, 2001, pp. 203–214.

111. Maddox, M.E., Introducing a Practical Human Factors Guide into the Aviation Maintenance Environment, Proceedings of the Human Factors and Ergonomics Society 38th Annual Meeting, 1994, pp. 101–105.

112. Maddox, M.E., Providing Useful Human Factors Guidance to Aviation Maintenance Practitioners, Proceedings of the Human Factors and Ergonomics Society 39th Annual Meeting, 1995, pp. 66–70.

113. Maillart, L.M., Pollock, S.M., The Effect of Failure-Distribution Specification-Errors on Maintenance Costs, Proceedings of the Annual Reliability and Maintainability Symposium, 1999, pp. 69–77.

114. Maintenance Error Decision Aid, Boeing Commercial Airplane Group, Seattle, Washington, 1994.

115. Majoros, A.E., Human Performance in Aircraft Maintenance: The Role of Aircraft Design, Proceedings of the Meeting on Human Factors Issues in Aircraft Maintenance and Inspection, 1989, pp. A25–A32.

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116. Majoros, A.E., Human Factors Issues in Manufacturers’ Maintenance-Related Communication, Proceedings of the 2nd Federal Aviation Administration Meeting on Human Factors Issues in Aircraft Maintenance and Inspection: Information Exchange and Communications, 1990, pp. 59–68.

117. Majoros, A.E., Aircraft Design for Maintainability with Future Human Models, Proceedings of the 6th Federal Aviation Administration Meeting on Human Factors Issues in Aircraft Maintenance and Inspection: Maintenance 2000, 1992, pp. 49–63.

118. Manwaring, J.C., Conway, G.A., Garrett, L.C., Epidemiology and Prevention of Helicopter External Load Accidents, Journal of Safety Research, Vol. 29, No. 2, 1998, pp. 107–121.

119. Marksteiner, J.P., Maintenance, How Much Is Too Much? Proceeding of the 52nd Annual International Air Safety Seminar (IASS), 1999, pp. 85–92.

120. Marx, D.A., Moving Toward 100% Error Reporting in Maintenance, Proceedings of the 11th FAA/AAM Meeting on Human Factors in Aviation Maintenance and Inspection, 1997, pp. 42–48.

121. Mason, S., Measuring Attitudes to Improve Electricians’ Safety, Mining Technology, Vol. 78, No. 898, 1996, pp. 166–170.

122. Mason, S., Improving Maintenance by Reducing Human Error, 2007. Available from Health, Safety, and Engineering Consultant Ltd., 70 Tamworth Road, Ashby-de-la- Zouch, Leicestershire, UK.

123. Masson, M., Koning, Y., How to Manage Human Error in Aviation Maintenance? The Example of a Jar 66-HF Education and Training Programme, Cognition, Technology

& Work, Vol. 3, No. 4, 2001, pp. 189–204.

124. McDonald, N., Human-Centered Management Guide for Aircraft Maintenance, Trinity College Press, Dublin, 2000.

125. McGrath, R.N., Safety and Maintenance Management: A View from an Ivory Tower, Proceedings of the Aviation Safety Conference and Exposition, 1999, pp. 21–26.

126. McRoy, S., Preface: Detecting, Repairing and Preventing Human-Machine Miscommunication, International Journal of Human-Computer Studies, Vol. 48, 1998, pp. 547–552.

127. McWilliams, T.P., Martz, H.F., Human Error Considerations in Determining the Optimum Test Interval for Periodically Inspected Standby Systems, IEEE Transactions on Reliability, Vol. 29, No. 4, 1980, pp. 305–310.

128. Meelot, M., Human Factor in Maintenance Activities in Operation, Proceedings of the 10th International Conference on Power Stations, 1989, 82.1–82.4.

129. Meghashyam, G., Electronic Ergonomic Audit System for Maintenance and Inspection, Proceedings of the Human Factors and Ergonomics Society 39th Annual Meeting, 1995, pp. 75–78.

130. Moran, J.T., Human Factors in Aircraft Maintenance and Inspection, Rotorcraft Maintenance and Inspection, Proceedings of the Meeting on Human Factors Issues in Aircraft Maintenance and Inspection, 1989, pp. A42–A44.

131. Morgan, C.B., Implementing Training Programs—Operation, Maintenance and Safety, Proceedings of the 30th IEEE Cement Industry Technical Conference, 1988, pp. 233–247.

132. Morgenstern, M.H., Maintenance Management Systems: A Human Factors Issue, Proceedings of the IEEE Conference on Human Factors and Power Plants, 1988, pp. 390–393.

133. Mount, F.E., Human Factor in Aerospace Maintenance, Aerospace America, Vol. 31, No. 10, 1993, pp. 1–9.

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134. Mulzoff, M.T., Information Needs of Aircraft Inspectors, Proceedings of the 2nd Federal Aviation Administration Meeting on Human Factors Issues in Aircraft Maintenance and Inspection: Information Exchange and Communications, 1990, pp. 79–84.

135. Nakashima, T., Oyama, M., Hisada, H., Ishii, N., Analysis of Software Bug Causes and Its Prevention, Information and Software Technology, Vol. 41, 1999, pp. 1059–1068.

136. Nakatani, Y., Nakagawa, T., Terashita, N., Umeda, Y., Human Interface Evaluation by Simulation, Proceedings of the IEEE Sixth Annual Human Factors Meeting, 1997, pp. 7/18–7/23.

137. Narmada, S., Jacob, M., Reliability Analysis of a Complex System with a Deteriorating Standby Unit under Common-Cause Failure and Critical Human Error, Microelectronics and Reliability, Vol. 36, No. 9, 1996, pp. 1287–1290.

138. Nelson, W.E., Steam Turbine Over Speed Protection, Chemical Processing, Vol. 59, No. 7, 1996, pp. 48–54.

139. Nelson, W.R., Haney, L.N., Ostrom, L.T., Richards, R.E., Structured Methods for Identifying and Correcting Potential Human Errors in Space Operations, Acta Astronautica, Vol. 43, No. 3–6, 1998, pp. 211–222.

140. Nianfu Yang., B.S. Dhillon, Stochastic Analysis of a General Standby System with Constant Human Error and Arbitrary System Repair Rates, Microelectronics and Reliability, Vol. 35, No. 7, 1995, pp. 1037–1045.

141. Noda, H., A Soft-Error-Immune Maintenance-Free TCAM Architecture with Associated Embedded DRAM, Proceedings of the IEEE Custom Integrated Circuits Conference, 2005, pp. 451–454.

142. Norros, L., Human and Organisational Factors in the Reliability of Nondestructive Testing (NDT), Proceedings of the Symposium on Finnish Research Programme on the Structural Integrity of Nuclear Power Plants, 1998, pp. 271–280.

143. Nunn, R., Witt, S.A., Influence of Human Factors on the Safety of Aircraft Maintenance, Proceedings of the International Air Safety Seminar, 1997, pp. 211–221.

144. Nunn, R., Witts, S.A., The Influence of Human Factors on the Safety of Aircraft Maintenance, Proceedings of the Flight Safety Foundation/International Federation of Airworthiness/ Aviation Safety Conference, 1997, pp. 212–221.

145. O’Connor, S.L., Bacchi, M., A Preliminary Taxonomy for Human Error Analysis in Civil Aircraft Maintenance Operations, Proceedings of the Ninth International Symposium on Aviation Psychology, 1997, pp. 1008–1013.

146. O’Leary, M., Chappell, S., Confidential Incidents Reporting Systems Create Vital Awareness of Safety Problems, International Civil Aviation Organization (ICAO) Journal, Vol. 51, 1996, pp. 11–13.

147. Oakhill, F., Human Factor in Maintenance, Factory Management and Maintenance, Vol. 94, No. 4, 1936, pp. 155–156.

148. Oldani, R.L., Maintenance and Inspection from the Manufacturer’s Point of View, Proceedings of the Meeting on Human Factors Issues in Aircraft Maintenance and Inspection, 1989, pp. A17–A24.

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