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Clients perceptions and experiences of targeted digital communication accessible via mobile devices for reproductive, maternal, newborn, child, and adolescent health: A qualitative evidence synthesis

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Academic year: 2022

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Search strategy CERQual evidence profiles Some participants expressed a concern that some people might view digital targeted communication from healthcare providers as a replacement for seeking appropriate medical assistance, which might have adverse impacts. Whilst some saw digital Participants’ ability to access digital communication was sometimes limited by their language skills and their personal level of literacy or techno-literacy, or both Participants’ perceptions of who sent the digital health communication could influence their trust in and perception of the credibility and value of the digital targeted client communication and the information it provides. Participants said they List of all studies included in the matrix analysis Studies included in the matrix analysis

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