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Date Created 04 February 2005 Created by Frank Eggenfellner Date last revised May 2021
Revised by Kjell Ivar Haugnes
Introduction to the UNIS Computer System for Students
Note!
You are requested to read and adhere to the UNIS IT Policy whenever using our IT systems.You can find it on our website: http://www.unis.no/resources/it-services/
Computer availability
For students, there are two computer labs. Room B202 in the new building and room A241 in the old building. There is also a small computer lab in the library.
There is a wireless network both in the Science Centre and the student houses. Information regarding how to reach network resources as printers, Internet and file services from a laptop can be found on the UNIS web site. Here you can also find how to connect to the wireless network.
Laptops should not be connected to the wired network in the computer labs.
Computer system access
You should have received a personal username and password from the Study Administration in order to access your computer account on the network. Every 365 days you will be requested to change your password. The password you choose will have to be at least 16 characters long, contain both lower and UPPER case letters, at least one numeric character and at least one special character (!”#¤%& etc.). Log in to one of our computers and press ctrl-alt-del and select ‘Change a password’ to change it.
Each student’s user account will provide access to a personal share to store own files, and to a common share to read and store study related material.
Your personal share is private and will have the label OneDrive – Universitetssenteret på Svalbard AS on your computer: The common share will be labeled W:.
Quota: Each student has a data volume quota of 2GB in total on the network storage. Some students need more space for study related data. If so, please have your supervisor/lecturer notify [email protected] how much more space you’ll need.
Note: You should not store any data on any computer in the computer labs. Store your private data on your OneDrive and common data on W:. These network shares are centrally backed up every night.
NEVER store files on the DESKTOP, in MY DOCUMENTS, MY PICTURES, etc. They will be deleted automatically at regular intervals.
Note: Leave the computer turned on, but always log out from the computer whenever you are finished working.
Print & Copy
Students will have to pay for their prints and copies. How this works and a price list can be found on our web page: http://www.unis.no/resources/it-services/
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Scanning
You are able to scan your documents on any of the multifunctional devices (print/copy/scan) at UNIS. This is free of charge, and information about how to do this can be found on the UNIS web page.
Expectations of good behavior
In addition to the requirements stated in the IT Policy document, you are expected to show good behavior and judgment when using the computer resources. Here are some examples:
• Don’t bring or consume food in the computer labs for hygienic reasons.
• Never disconnect anything from a computer, i.e. network cable, keyboard, mouse, monitor etc.
Technical Support
Note: Contact technical support by e-mail at: [email protected]
We expect you to be familiar with basic software like Microsoft Word, Excel and PowerPoint.
Questions regarding the use of such software should primarily be placed to fellow students. However, you are always welcome to ask technical support for assistance. Teachers and
supervisors will give support for special software used in their courses.
The technical support personnel’s main task is to monitor and maintain the IT systems, the installed standard software, our servers, printers and the computer network - to ensure a stable and effective IT environment.
We only give very limited support on private computers (laptops etc.) since they vary a lot in regards to brand, software and compatibility with the UNIS computer system. However, you are always welcome to contact technical support to see whether we are able to help you along with troubleshooting.
Leaving UNIS
When finishing your studies at UNIS, you are responsible for making a copy of personal data you want to keep.
Your user account and data will be kept for 2 weeks after your studies are finished.
Welcome and best regards, Kjell Ivar and Petter